The Learning Content Management System (LCMS) built for professional development.

 

Peach New Media has been developing the Freestone platform for over 8 years. Over this time, it has grown to serve the distance learning, social media, and continuing education needs of national and local associations, universities, small businesses, and large corporations. Our clients repeatedly tell us how satisfied they are with our ability to customize, yet deploy rapidly.

For a full demonstration of the Freestone LCMS, complete this form or call our sales team.


Freestone Core Specifications

Navigation and Links
  • Each client receives fully branded LCMS portal
  • Include your own links in left or top nav for consistency with your site
  • Footer/header links direct to privacy policy or your contact info
  • Customize your FAQs

    Secure E-Commerce
  • Use your own payment gateway or Peach New Media gateway
  • Secure 128-bit SSL encryption
  • Accepts Visa, MasterCard, AMEX , Discover
  • For pre-approved customers: Check or PO ordering online
  • Check/cash/other payments accepted for telephone, fax, or mail orders
  • Vary pricing for Members/Non-Members
  • Real-time Canadian currency conversion on every page where prices are displayed

    • Order Management
  • All physical media options displayed with seminar details alongside streaming media options
  • Sell individual topics on CD/DVD
  • Customer service views all customer orders in a single location regardless of media
  • Expedited shipping options available (2 nd Day, Overnight)
  • Sales tax collection, management, and payment by PNM for physical media products in select states
  • Order import available for accepting orders in your own system and sending batches via CSV file (Customization required)
  • Physical media orders shipped via FedEx and tracking numbers stored in system

    Login Functionality
  • Member database pre-load and auto locate member accounts on firs visit
  • E-mail address login for returning customers
  • First time customers can locate account member ID, license number, or attendee/badge number
  • Forgot my password feature
  • Web services integration with your AMS or ERP

    Activity Reporting
  • Monthly activity reports delivered via e-mail and hard copy
  • Customizable reports available with client activity/product codes for importing into activity database
  • Select reports available in real-time through private access provider panel

    Custom Language & Content System
  • Dynamic word replacement for key phrases
  • Special messages on home pages, seminar pages, ordering process, credit submission pages
  • Customize any word on site: (example: replace "Member" with "User" or "Seminar" with "Program")

    Streaming Media Interface
  • Fully branded with separate CSS player designed to your specifications
  • Windows Media streaming with multiple bit-rate streams. Silverlight, coming soon.
  • Tabbed interface for materials, help, credit, with custom labels, text, and tab order
  • CE credit controls available include: verification pop-ups, time watched counter, requirement to play to end of video
  • Controlled access based on your preference: Allow access for X days, or allow customer to view X times
  • Synchronize PPT slides with video (optional)
  • Open PDFs in interface or in sep window
  • Create interactive pop-up polling questions during programs. Responses are stored and viewer sees real-time, dynamically generated response graphs

    • Program Resources & Handouts
  • Attach unlimited documents to a presentation or an event
  • Documents included in streaming interface tabs alongside video and available in the classroom page for individual download
  • Include MP3 Podcast or MP4 downloads with streaming video as a resource.
  • Customer can open attached resources in browser or download to iPod.

    Program Management
  • Customizable content Categories
  • Customizable content Channels (optional)
  • Advanced search: categories, channels, media, keyword, speaker names
  • Display options on home page include: by media, by date, by CE credit
  • Create and sell "packages" of existing topics to offer more selection for customers
  • Add Learning Objectives
  • Add Disclosures

    • Customer E-mail Communications & Reminders
  • Customizable order confirmation e-mails (automated)
  • Separate customizable live webcast or webinar login instructions with Outlook calendar attachment (automated)
  • Customizable CE Credit submission confirmation
  • Program is complete confirmation (reminds customer to complete CE submission process)

    • CE Credit Management
  • Multiple Credit Reporting Organizations
  • Unlimited credit types (ethics, general, etc.)
  • Associate program with total hours
  • Associate individual topics with CE credits
  • Credit "statements" required by regulator
  • Customizable PDF completion certificates available to customer

    Customer Service
  • Online customer support ticketing system
  • Customer issues logged and categorized
  • Agent responses stored and reviewed
  • 24/7 telephone support for basic requests: password resets, membership updates, credit submissions, etc.
  • Robust tech support escalation procedures for customers with complex issues

    CE Quizzes
  • Quizzes can be required as part of CE submission process
  • Question types can be multiple choice or open text
  • Require that select questions on quiz be answered correct to proceed regardless of score or other answers (useful when asking for secret codes from audio programs)
  • Include wrong/right text with each answer
  • Customers have unlimited attempts to reach set minimum passing score
  • Minimum passing score set from 0-100%
  • Quiz responses are not stored by default in core functionality

    • Evaluations/Surveys
  • Add custom evaluation questions for any program or media option (CD vs. online)
  • Question types: rating scale, open-ended, and drop-down multiple choice
  • Evaluation responses not required
  • Evaluation report/results delivered monthly or by request

    • Live Video Webcasts & Webinars
  • Add a live webcast to any seminar
  • Schedule of live webcasts on portal home
  • Limit seating/tickets feature
  • Limit pre-registration time
  • Close registration X minutes after start
  • CE credits are not allowed to be submitted until live webcast is completed
  • Offer invitation only live webcasts that don't appear on front-end: customers must use e-mail link to register
  • Programs delivered via Freestone or Microsoft LiveMeeting solution.

    • Look and Feel
  • Top or Left navigation layouts available
  • Customizable CSS
  • Multiple logos, backgrounds

     

     

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    Home Page | Meet the Peaches | Peach Knowledge Community

    Peach New Media Solutions for Associations:
    Webinars | Online Continuing Education | Live Webcasting | Freestone LCMS | Podcasts | Conference Recording | Knowledge Communities | Association Social Media

    Peach New Media, Inc. was formed in April 2009 from the
    merger of Boston Conferencing and Impact Media Solutions.